Who is ReechCraft and what industries do you serve?
ReechCraft is a U.S.–based manufacturer of innovative access‑equipment solutions, designing and producing lifts and mast systems for construction, building maintenance, masonry work, siding, and facility maintenance.
Where can I buy ReechCraft products?
You can purchase ReechCraft equipment through the company’s distributor network by using the Find a Dealer tool available on their website.
Do you sell directly to consumers?
ReechCraft provides a Buy Now option on its website for PowerLift and Bronco. All products are sold through authorized dealers. The site encourages customers to locate a dealer for products available in their region.
Where can I find a dealer near me?
You can find the nearest authorized ReechCraft dealer through the Find a Dealer page on ReechCraft.com, which lists distributors across the U.S. and Canada.
Are ReechCraft products made in the USA?
ReechCraft designs and manufactures its access‑equipment products from its headquarters in Fargo, North Dakota, indicating that its manufacturing operations are based in the USA.
Where are your products shipped from?
ReechCraft’s headquarters and primary operations are located in Fargo, North Dakota, which is the company’s listed address. Shipments and distribution originate from this location.
What is the typical lead time for orders?
Specific lead‑time information is not published on ReechCraft’s website. Customers are encouraged to contact ReechCraft directly or speak with their local dealer for accurate delivery timelines.
Do you offer product demos?
ReechCraft frequently participates in trade shows and industry events where product demonstrations are showcased, as highlighted in their news and blog updates. Customers can also contact the company or a dealer to request available demo opportunities.
Where can I download brochures or manuals?
Brochures, manuals, and other product documents are available on ReechCraft.com, linked throughout product pages and the resource sections.
Do you offer financing?
No financing or payment‑program information is listed on the public website. Customers should contact ReechCraft or a local dealer for any financing options that may be available.
Are ReechCraft products OSHA compliant?
Yes. At least one major ReechCraft product line—the PowerLift PL‑X—is explicitly stated to comply with ANSI, CSA, and OSHA safety standards and regulations.
What are the weight limits for each product?
Weight limits vary by product. For example, the PowerLift PL‑X models have a platform capacity of 350 lbs (159 kg) across all configurations (PL‑X4, PL‑X8, PL‑X12).
(For other products such as PowerMast or PowerPole, the specific weight limits appear in their respective operator manuals.)
Do I need fall protection when using ReechCraft lifts or masts?
ReechCraft’s safety manuals emphasize that operators must follow all applicable safety standards, including regulations for fall protection and hazard avoidance. While the manuals do not state a single universal rule, they direct users to comply with all standards and regulations, which include OSHA fall‑protection requirements where applicable.
Are the products ANSI / CSA certified?
Yes. The PowerLift PL‑X is specifically listed as compliant with ANSI and CSA standards, in addition to OSHA regulations.
(Other product lines typically follow relevant standards—users should consult the manual for the model they are using.)
Where can I find safety documentation and inspection guides?
Safety manuals, inspection guidelines, and operator instructions are available in each product’s downloadable Operator’s Safety Manual, such as the PowerMast manual published on ReechCraft’s site.
How often should equipment be inspected?
ReechCraft manuals include dedicated Inspection + Maintenance sections (for example, Section 7 in the PowerMast manual) outlining required inspection intervals and procedures. Users should follow the inspection schedules detailed in the specific product’s manual.
Do you offer onsite training or virtual training?
ReechCraft provides training resources through downloadable manuals, video tutorials, and instructional materials available on their Resources page. While the site does not explicitly mention onsite or virtual instructor‑led training, they do offer a Training Certification Form used to document completion of training courses, indicating that structured training is available through ReechCraft or its partners.
How long does setup take for each product?
Setup time varies by product, but ReechCraft emphasizes fast setup across its equipment lines. For example, video guides show step‑by‑step instructions for PowerLift and PowerMast systems, and the PowerMast Twin System is demonstrated achieving setup in approximately 15 minutes in ReechCraft’s training video.
What tools are required for assembly?
Tool requirements depend on the product. ReechCraft provides Compatible Drills + Instructions, Field Replacement Kit tools lists, and other documentation for PowerMast in the Resources section. The PowerLift PL‑X, for example, operates using a ½‑inch drill, as shown in product literature and setup videos. Users should refer to each product’s operator manual for a complete tool list.
Are operator certification courses available?
Yes. ReechCraft provides a Training Certification Form for instructors to confirm that trainees have completed required course materials. This indicates that formal operator certification is available for users.
What are common new-user mistakes and how to avoid them?
What is the warranty on ReechCraft products?
ReechCraft provides a warranty that covers defects in materials or workmanship, with the company’s obligation limited to repair or replacement of the product, at ReechCraft’s discretion. Labor, travel time, mileage, lost income, downtime, and shipping costs are not covered under this warranty.
What is covered under warranty?
The warranty covers parts or components that ReechCraft determines to be defective in materials or workmanship. Approved claims result in replacement parts, product replacement, or repair at no charge—excluding shipping costs, which are the customer’s responsibility.
How do I submit a warranty claim?
To file a warranty claim, complete the Warranty Claim Form on the ReechCraft website. You will need the product type, serial number, a copy of your warranty registration, proof of purchase, and a detailed description of the issue. ReechCraft will review the information, may request return of parts to the factory with an RMA, and then determine the next steps.
What do I do if a part is damaged or missing?
If a part is damaged or missing, begin by submitting a warranty claim so ReechCraft can determine whether the issue is covered under warranty. If approved, they will supply replacement parts or repairs; if not yet approved, parts may need to be purchased upfront pending review.
How do I contact technical support?
You can contact ReechCraft technical support by phone at (888) 600‑6160 or by email at customer.service@reechcraft.com. The full contact form and address are available on their Contact page.
Where can I order replacement parts?
You can order replacement parts through ReechCraft’s technical support department, whose contact information appears in the Replacement Parts Guide, or access part documents through their online Resources page.
How do I identify the correct part number?
Part numbers are listed in the Replacement Parts Guide, which provides detailed part descriptions, assemblies, and corresponding numbers for systems such as the PowerLift. Operators can also consult product‑specific manuals available on the Resources page.
Can I service the equipment myself?
ReechCraft manuals include service sections, such as the PowerMast Gearbox Service Manual and Field Replacement Kit instructions, which provide procedures and required tools. These documents support user‑performed maintenance as long as repairs follow official procedures.
Do you offer maintenance schedules?
Yes. Each product’s operator manual includes an Inspection and Maintenance section that outlines recommended schedules and service intervals for safe operation. Manuals are available for download from the Resources page.
What is the expected lifespan of each product?
ReechCraft does not publish specific lifespan estimates for individual products. However, longevity depends on proper use, regular inspection, and adherence to maintenance and service guidelines found in the operator manuals.
Where can I get exploded diagrams or schematics?
Exploded diagrams and detailed schematics are available in ReechCraft’s Replacement Parts Guides and operator manuals, including documentation for PowerLift and PowerMast systems. These can be accessed via the Resources page or through downloadable PDF guides.
Where do I find faqs for Bronco?
You can find the faqs for bronco here.
Where do I find PowerLift faqs?
Here is where you will find the PowerLift faqs
Do you offer onsite training or virtual training?
ReechCraft provides training resources through downloadable manuals, video tutorials, and instructional materials available on their Resources page. While the site does not explicitly mention onsite or virtual instructor‑led training, they do offer a Training Certification Form used to document completion of training courses, indicating that structured training is available through ReechCraft or its partners.
What is the warranty on ReechCraft products?
ReechCraft provides a warranty that covers defects in materials or workmanship, with the company’s obligation limited to repair or replacement of the product, at ReechCraft’s discretion. Labor, travel time, mileage, lost income, downtime, and shipping costs are not covered under this warranty.

I have had a pair of Broncos for many years. They are the fantastic here on the East coast where people build houses on cliffs, banks and atop boulders. Seeing them on the job has led quite a few others to ask where to get them.

Have used Broncos since they came out. They are still working like new after all these years!
